The Crafts Center Pumpuliina is one of the crafts centers of the Registered Crafts and Design Association of Upper Savo. It is located in the municipality of Pielavesi. The Crafts Center was founded in 1974 at the same time as an extensive network of crafts centers was founded in Finland. The Crafts Center Pumpuliina has been the pilot crafts center of the year 2001 in the region of Upper Savo. When being a pilot crafts center, the activity of Pumpuliina has been observed, above all, from the viewpoint of developing services in our municipality. The main emphasis of the instruction services of the Crafts Center is on weaving. In addition, short courses, special subject days and basic art education for children and teenagers in crafts as well as courses sold outside as expert services, for example, to open colleges and to different kinds of associations are important activity forms. In the Crafts Center there is a gift shop through which crafts entrepreneurs are offered the possibility to market their products. The aim of the present study is to provide clues about the direction into which the instruction services of the Crafts Center Pumpuliina should be developed. In recent years the number of instructional workshop days has reduced both nationally and in the Crafts Center. It is, however, worth noticing that the activity has expanded comprising expert services, teaching and course activities. Some crafts and design associations have changed their activity radically by cutting down instruction services and directing their activity towards crafts and design shops and projects. On the basis of the survey and different kinds of experiments an attempt is made to provide an operational model with the help of which it would be possible to continue employing two trained people. The study shows that people in the municipal organs as well as people interested in crafts would like to keep the activity going. On the basis of the survey and different kinds of experiments the author has reached the conclusion that the activity of the Crafts Center Pumpuliina has to be considered more widely from the viewpoint of the municipality, how crafts skills will be maintained and how the needs of people interested in them will be met in a municipality like Pielavesi where there are 6,000 inhabitants. More cooperation is needed and clear, financially profitable forms of activity must be searched for. Continuation of the activity with the current number of employees requires cooperation between the open college and Pumpuliina concerning selection of courses and more efficient use of the weaving workshop as well as contribution to the activity of the shop and the visibility of the whole activity. Operational profitability has to be the starting point of all kinds of development.